An Empirical View
Data Backed Decisions
GOES offers an empirical view of the current state of business and what can be done to drive strategy, performance and growth through the eyes of employees.
Fully customisable to suit any business in any industry, the survey library of questions has been conceptualised by PhD qualified psychometricians. Below are the different factors of organisational effectiveness in the survey library from which you can create your survey to suit your business.
Whether it’s greater role clarity, process improvement, improved leadership, better performance management or sales force effectiveness, GOES helps organisations determine what needs to be done to improve organisational performance.
Role Clarity | Working Conditions | Performance Management |
|---|---|---|
Strategy | Direct manager | Communication |
Decision-making | Remunaration | Teamwork |
Learning & development | Interdepartmental collaboration | Financial management |
Vision & mission | Values | Innovation/continuous improvement |
Dealing with clients | Executive leadership | Responsibility and ethics |
Career opportunities and development | Customer service | Human resources |
Role enjoymnet | Equity, diversity & inclusion | Safety |
Security | Environmental responsibility | Free text |
.png)
Powerful insights
Discover With GOES
-
Where discretionary effort is high and low in the business
-
Whether people understand the strategy and direction
-
Where systems and processes are working well
-
How well individual's performance is being managed
-
How engaged and committed people are
-
Whether people are able to work to their full potential
-
Whether the workplace environment is safe and secure
-
Whether the business is attracting and retaining the right people
The Genos Engagement Model
The Genos Engagement model measures the strength of your employer brand (Praise); talent retention (Persist); discretionary effort (Perform); and the extent to which people are innovating, that is, not only doing their work but continuously trying to improve what they do (Perfect).
Engagement Behaviours
People who take the survey are asked to indicate the extent to which they demonstrate the following value-creating engagement behaviours.
Praise
I tell others how great this organisation is to work for whenever I have the chance.
I promote this organisation as a great place to work.
Persist
My commitment to this organisation remains unwavering even when the conditions become difficult.
I never thing of leaving this organisation even when other opportunities are presented to me.
Perform
I willingly perform above and beyond what is expected of me at work. The way I feel about this organisation motivates me to do everything I can to make this organisation successful.
Perfect
I continuously seek to improve the way I do things for this organisation.
I am motivated to find new and innovative ways of doing things in this organisation.
Total Employee Engagement
Total employee engagement is calculated at the individual level by averaging employee responses to the eight engagement questions shown opposite.
The final Engagement Score represents the percentage of employees who have an average response to the questions between 6.50 - 8.00.
Survey Customisation
Use a library of questions to build the right survey for your business.
Project Implementation Plan
Build a plan with relevant activities, responsibilities and timeframes.
Launch
Develop comms and launch. Receive regular response rate updates.
Analyses
Review your reports and recommendations from Genos on how to improve engagement and organisational effectiveness.
Debrief
Present your results using engaging reports to executive teams and facilitate discussion on action plans.
Implementation Process
Work closely with Genos International at each stage for outstanding results.
