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Emotional Intelligence at Work

A podcast with real stories and business insights on the power of EI in the workplace.

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our podcast

EI at Work

EI at Work is a monthly podcast that highlights the difference emotional intelligence (or a lack thereof), makes in businesses across the globe. Each episode, co-hosts Dr Ben Palmer and Marie El Daghl are joined by professionals and leaders implementing EI in their workplace. They share real-world examples of how EI has transformed their customers, staff, business outcomes and selves. 

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Latest Episode

Tune in online or on your preferred podcast app and stay on top of the world’s most in-demand job skill.


The DEI divide
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MEET THE HOST

Dr. Ben Palmer

Dr Ben Palmer is the CEO of EI network, Genos International. Renowned for transforming workplaces, business outcomes and lives, Genos International is a world leading provider of EI assessments and development programs.

At Genos International, Dr Palmer has been at the forefront of providing game-changing emotional intelligence services to iconic organisations worldwide, such as IBM, Pfizer, Rio Tinto, Laing O Rourke, and Qantas. Through his work with leaders and professionals, he has invaluable insight into how EI significantly improves staff performance, customer satisfaction, profitability and more.

Dr Palmer completed his PhD at Swinburne University, Melbourne. He developed the first Australian model and assessment of emotional intelligence specific to workplace outcomes. Dr Palmer has continued to contribute his extensive knowledge to various global research articles, book chapters and journals.

As our resident EI Expert on EI at Work, Dr. Palmer brings his extensive knowledge to facilitate thought-provoking discussion on the transformative effects of EI.

MEET THE HOST

Marie El Daghl

Marie El Daghl brings both her business nous and communication expertise to her role as EI at work co-host. She is the Managing Director of Sydney based marketing and communication agency, Chasing Albert. She knows the Genos International business very well having undergone certification and worked closely with our business for many years.

Since 2000, Marie has dedicated her career to helping individuals and brands communicate effectively. Her communication and media training experience is diverse, and she has worked with a myriad of clients such as the French Ambassador to Australia, Mastercard, Nespresso, and many more.

You can expect her to bring out the best in all EI at Work guests, ask the questions on your mind and keep the jargon to a minimum for all those new to both EI and the Genos community.

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Not Your Typical Engineer
JUNE 2024
Not Your Typical Engineer

A mechanical engineer and Genos Certified Practitioner, Karine Leblanc is on a mission to revolutionise how engineers communicate and connect. From challenging the status quo in a male dominate industry to embarking on a personal transformation journey, discover how Karine’s embrace of emotional intelligence led to in increased peace, productivity, sales and influence.

The Urgent Need For EI In Education
MAY 2024
The Urgent Need For EI In Education

Daymyen Layne, a Genos Certified Practitioner and expert educator from Lakeville, Connecticut, discusses the critical challenges facing diversity, equity, and inclusion in education, particularly in the US. Sharing the profound impact legislative shifts and escalating protests is having on students and educators, revealing that students are increasingly disconnected, lacking authenticity, and emotional intelligence – amplified by Covid19 and the rapid growth in technology. Daymyen shares the power of harnessing EI to navigate turbulent times, fostering healthier, more inclusive, and empathetic communities.

Genos Certification in Action
MARCH 2024
Genos Certification in Action

Emotional intelligence demand is skyrocketing – which is what lead seasoned leadership consultant to becoming a Genos certified practitioner. Georgia shares her journey on getting certified and her experience using the Genos products. Learn how she navigated the challenges of her first client and the specific tools used to help the organisation foster an engaged culture, manage conflict, refine leadership styles, and enhance well-being.

The State of EI in 2024
FEBRUARY 2024
The State of EI in 2024

What is the State of EI in 2024? We delve into the critical role of emotional intelligence in today’s labour market, the opportunity for Genos Certified Practitioners and the exciting lineup of events from Genos this year.

EI in Hospitality
DECEMBER 2023
EI in Hospitality

It’s the happiest season of the year, a whirlwind of Christmas parties, family gatherings, holidays, and joy. Yet, amid the festivities, the end of year brings long hours, short breaks and lots of forced smiles as the seasons demands intensify – particularly for retail and hospitality sectors. This can leave individuals feeling more frantic than festive. In this episode of EI at Work, Leadership Coach Christine Rumble reveals the essential micro behaviours for navigating the end of year mayhem – including taking adequate breaks to manage stress, being self-aware and practicing gratitude.

What People Want in a Workspace
NOVEMBER 2023
What People Want in a Workspace

Learn how to improve organisational culture through workplace design, it’s no longer just about aesthetics – but about creating environments that foster connection, collaboration, and wellness. Discover how Futurespace is revolutionising workspaces.

Disruptive trends shaking up 2025
DECEMBER 2024
Disruptive trends shaking up 2025

A look back, a look forward and a festive challenge. The final EI at Work episode for 2024 will help you prioritise and prepare for a highly disruptive 2025. From Forbes to the Bangkok Post, it’s universally reported that the workplace landscape will shift dramatically in 2025 and that EI in all its forms, will be the difference between sinking and soaring. Learn how to prepare for a tumultuous year and be the first to hear how Genos plans to give you ground-breaking tools to ensure your organisation’s success.

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