Team emotional intelligence: Why it matters and how to build it.

The secret to successful teams? Effective collaboration, communication, and connection. Or in other words – the ability to demonstrate emotional intelligence.

Emotionally intelligent teams are known to be more productive, creative, resilient, and overall achieve better outcomes. The baseline is that people like to be respected, known, understood, and cared for. When these attitudes become the norm among a group, they in turn care more about their success working together.

However, in today’s dynamic and dispersed world of work, it can be more difficult than ever foster an environment where teamwork – works. In this episode, discover how emotional intelligence applies to teams and how to foster this essential skill set at a group level.  


Take your team’s performance to the next level with EI.   

In this episode of EI at Work, we’re joined by Dr Vanessa Druskat, Associate Professor at the University of New Hampshire’s Peter T. Paul College of Business and Economics and Member of the board of directors at the Consortium for Research on Emotional Intelligence in Organizations.

Dr Druskat joins Dr Ben Palmer, CEO of Genos International to discuss:

  • How to define ‘emotionally intelligent teams’
  • The role of leaders in fostering team emotional intelligence
  • Individual emotional intelligence vs. team emotional intelligence
  • The role of social norms in building emotionally intelligent teams
  • How to build team emotional intelligence
  • The role of emotional intelligence in onboarding new team members

About Dr Vanessa Druskat

About Dr Vanessa Druskat

As an internationally recognised expert on leadership and team development, Vanessa Druskat advises leaders and teams in some of the world’s most respected organisations. Her research program examining the differences between the behavioural strategies of high- and average-performing work teams led her to pioneer the concept of team emotional intelligence. Her popular Harvard Business Review article (with S. Wolff) on emotionally intelligent teams has been reprinted four times in collections of HBR’s most valued articles. Vanessa is a multi-award-winning behavioural scientist and member of the board of directors of the Consortium for Research on Emotional Intelligence in Organizations. She is an Associate Professor at the University of New Hampshire’s Peter T. Paul College of Business and Economics. 

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