our podcast
EI at Work
EI at Work is a monthly podcast that highlights the difference emotional intelligence (or a lack thereof), makes in businesses across the globe. Each episode, co-hosts Dr Ben Palmer and Marie El Daghl are joined by professionals and leaders implementing EI in their workplace. They share real-world examples of how EI has transformed their customers, staff, business outcomes and selves.
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Latest Episode
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MEET THE HOST
Dr. Ben Palmer
Dr Ben Palmer is the CEO of EI network, Genos International. Renowned for transforming workplaces, business outcomes and lives, Genos International is a world leading provider of EI assessments and development programs.
At Genos International, Dr Palmer has been at the forefront of providing game-changing emotional intelligence services to iconic organisations worldwide, such as IBM, Pfizer, Rio Tinto, Laing O Rourke, and Qantas. Through his work with leaders and professionals, he has invaluable insight into how EI significantly improves staff performance, customer satisfaction, profitability and more.
Dr Palmer completed his PhD at Swinburne University, Melbourne. He developed the first Australian model and assessment of emotional intelligence specific to workplace outcomes. Dr Palmer has continued to contribute his extensive knowledge to various global research articles, book chapters and journals.
As our resident EI Expert on EI at Work, Dr. Palmer brings his extensive knowledge to facilitate thought-provoking discussion on the transformative effects of EI.
MEET THE HOST
Marie El Daghl
Marie El Daghl brings both her business nous and communication expertise to her role as EI at work co-host. She is the Managing Director of Sydney based marketing and communication agency, Chasing Albert. She knows the Genos International business very well having undergone certification and worked closely with our business for many years.
Since 2000, Marie has dedicated her career to helping individuals and brands communicate effectively. Her communication and media training experience is diverse, and she has worked with a myriad of clients such as the French Ambassador to Australia, Mastercard, Nespresso, and many more.
You can expect her to bring out the best in all EI at Work guests, ask the questions on your mind and keep the jargon to a minimum for all those new to both EI and the Genos community.
JANUARY 2025
Get stress fit in 2025
Building your stress levels physically can be a powerful tool for growth and reaching peak performance psychologically. Fitness expert Paul Taylor, shares insights on becoming ‘stress fit’ through daily practices like physical exercise, intentional discomfort and exposure therapy. These daily habits build a stronger stress response which boosts emotional and physical wellbeing, productivity and contributes better performance in the workplace.
DECEMBER 2024
Disruptive trends shaking up 2025
A look back, a look forward and a festive challenge. The final EI at Work episode for 2024 will help you prioritise and prepare for a highly disruptive 2025. From Forbes to the Bangkok Post, it’s universally reported that the workplace landscape will shift dramatically in 2025 and that EI in all its forms, will be the difference between sinking and soaring. Learn how to prepare for a tumultuous year and be the first to hear how Genos plans to give you ground-breaking tools to ensure your organisation’s success.
NOVEMBER 2024
Too much heat in the kitchen
When the kitchen heats up and emotions run high, Genos Certified Practitioner Una Crilly steps in to turn teams from stressed to happy, healthy and thriving. With over 30 years’ experience as a Leadership Consultant, specialising in the hospitality industry, Una has been transforming kitchens across Ireland. Top executive chefs have experienced life changing results – from dropping 20kg, quitting smoking to boosting overall wellbeing. All thanks to Unas go to EI tool – Genos Grow.
OCTOBER 2024
EI Future Global Insights
It’s a power panel of EI experts this time with Debbie Muno, MD Genos North America, Deiric McCann, MD Genos Europe and Vicky Karuga, MD Genos Pan Africa. They join Genos International CEO Dr Ben Palmer and co-host Marie El Daghl to discuss the top 3 emerging trends in EI for 2025.
AUGUST 2024
Culture Measurement Tool in Action
Mel Neil, CEO of Mind Insurance, shares why the Emotional Culture Index (ECI) is her go-to tool in her toolkit. In this episode, she explains how the ECI measures workplace emotions and delivers live results in just 5-6 minutes. Learn how the ECI fosters psychologically safe conversations, enhances emotional intelligence, and builds a more engaged, successful workforce.
JULY 2024
Using Technology to improve EI in the Workplace
Delve into behavioural science with Juliette Tobias-Webb, a leader in applying psychology to real-world challenges. From Antarctic expeditions to workplace dynamics, she highlights the pivotal role of emotional intelligence in leadership and organisational success. Her insights emphasise how technology and collective action can drive positive behavioural change, fostering high-performing teams and enhancing employee well-being. Discover how embracing curiosity, capability, and connection shapes the future of work in a rapidly evolving landscape.
JANUARY 2025
Get stress fit in 2025
Building your stress levels physically can be a powerful tool for growth and reaching peak performance psychologically. Fitness expert Paul Taylor, shares insights on becoming ‘stress fit’ through daily practices like physical exercise, intentional discomfort and exposure therapy. These daily habits build a stronger stress response which boosts emotional and physical wellbeing, productivity and contributes better performance in the workplace.